Could not launch — Stripe is not configured on this deployment.This page maps toast text to root cause. For the raw API error codes, see API errors.
Authentication
| Toast | Cause | Fix |
|---|---|---|
| Code is incorrect or expired | OTP wrong / older than 10 minutes | Click Resend code |
| Too many attempts. Request a new code | 5 wrong code guesses | New code arrives in your inbox |
| Sign-in was cancelled or failed | OAuth flow interrupted | Retry from /login |
| We couldn’t read a verified email from that account | OAuth returned no verified email | Use a different sign-in option |
Billing
| Toast | Cause | Fix |
|---|---|---|
| Your available balance is below the 1-hour reserve | Wallet too low for the picked GPU | Top up |
| Stripe is not configured on this deployment | Server’s STRIPE_SECRET_KEY is empty | Contact your admin |
| Card declined | Stripe rejected | Try a different card; check expiry |
| Top-up failed. Try again | Network blip during Checkout return | Retry |
Rentals
| Toast | Cause | Fix |
|---|---|---|
| No provider available for this config | All upstreams are out of stock for this spec | Wait 30s, try a different region, or pick a different family |
| Provision failed: <provider error> | Provider-side allocation error | We refunded automatically; try again |
| This rental is already in a terminal state | You clicked Stop twice | No action needed |
SSH keys
| Toast | Cause | Fix |
|---|---|---|
| Keys must be at least RSA 2048 or Ed25519 | Pasted a weak key | ssh-keygen -t ed25519 and retry |
| This public key is already on your account | Same fingerprint already saved | No action needed |
| Couldn’t parse that as a public key | Pasted private key by mistake, or garbled the line | Re-copy ~/.ssh/id_ed25519.pub |
Network / transient
| Toast | Cause | Fix |
|---|---|---|
| Network error, try again | Browser couldn’t reach the server | Check connection; retry |
| Too many requests | Rate-limited | Slow down; wait for Retry-After |
| All systems run normal | Status indicator, not an error | — |
| Maintenance | Planned downtime window | Check status.gpuoutlet.ai for ETA |
Reporting
If a toast doesn’t match anything above and you’ve retried twice, screenshot it and email help@gpuoutlet.ai with:- The toast text
- What you were doing
- Approximate time (UTC)